Dear patients,

It is such a frightening and trying time for all of us now trying to cope with the Coronavirus pandemic. We are sending you this note to assure you that we will continue to provide care for you in a safer manner at DSA Dermatology, and this is how it will happen. We will continue to answer our phones and make appointments. Then our office will offer you the safer choice of Telemedicine. We are now LIVE and able to offer you this today. After you call us and make your appointment you will be contacted approximately 30 minutes before your appointment and you will be sent a link to your email, or cell phone. Once you click on this link you may be asked to verify who you are by your date of birth or other information. Then you will be brought to a virtual waiting room and will be on a live video call either through your cell phone or your computer.

Dr. Achtman will be notified of your arrival and will join you on a real time video call. Then you can speak with him and show him all of your concerns. All the major insurance companies are participating in this and most are waiving all copays we have been told. Should you not have access to any of these devices to make a virtual appointment let us know so we can make other arrangements to take care of you. Also if your problem is an emergency or cannot be solved by your virtual appointment we will make other arrangements to help you. If you need to be seen in the office, be assured that our office cleans all surfaces before and after you are seen and follows all CDC guidelines as they are posted.

Be safe, we wish you all health and happiness, and we will continue to do everything we can to continue to be available to you for all Dermatology care.

Drs Achtman and McConnell and DSA dermatology Staff!

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